Upcoming Events

Marketing & Customer Experience Training Series

Join us for a dynamic, hands-on training series designed to elevate your customer experience strategy and sharpen your marketing across all platforms. Guided by industry experts Gary and Sarah, these sessions combine practical instruction with interactive workshops to help you build real, usable marketing skills.

Session 1: Customer Experience & Marketing Foundations

What You’ll Learn

  • Core principles of customer experience
  • Traditional, digital, and social media marketing
  • How to analyze your current marketing initiatives
  • How to conduct a social media audit

Hands-On Workshop

  • Target audience research
  • Audience audits
  • Personal strengths & weaknesses assessment
  • Patient survey templates
  • Sample traditional & digital campaign creation

Session 2: SEO, PPC, & Online Visibility

What You’ll Learn

  • SEO fundamentals
  • PPC basics and paid advertising strategy
  • How organic and paid results work together
  • Boosting and promoting posts effectively

Hands-On Workshop

  • Google & Meta Business Suite assessments
  • Importance of optimized business profiles
  • Creating PPC ads and boosted social posts

Session 3: Content Creation & Social Media

What You’ll Learn

  • Crafting consistent messaging across platforms
  • Connecting your accounts
  • Blogging basics
  • Building a practical content calendar
  • Using Dropbox for organization

Hands-On Workshop

  • Canva 101
  • Best days/times for social posting
  • Choosing the right content types (informational vs. entertaining)
  • Building your content calendar

Why Attend?

  • Learn through guided, interactive workshops

  • Build a complete, modern marketing foundation

  • Gain confidence with digital tools

  • Improve visibility across search engines & social media

  • Walk away with actionable templates, strategies, and starter assets

Get Started Today!